You may drop off your dog or cat beginning at 8:00 a.m. and pick it up until 8:00 p.m. Any variation must be negotiated prior to the boarding date, and a surcharge will be added to your bill. At midnight, we close for the night.

Only the people you authorize will be permitted to pick up your pet.

Yes. Pick up/Drop Off between 6 am - 8 am or 8 pm - 10 pm will be an additional $15.00

Pick up/drop off between 10 pm - 6 am will incur an additional $25 charge.

Peak dates that will incur an additional $10 per night charge are:

- Memorial Day weekend

- 4th of July weekend

- Labor Day weekend

- Thanksgiving weekend

- Christmas Day

- Week between Christmas and New Year’s

- New Year's Day

- Presidents Day weekend

Pricing does not include New York sales tax.

During the holidays we charge an additional $10.00 per night.

Peak times: Memorial Day weekend, 4th of July weekend, Labor Day weekend, Thanksgiving weekend, week between Christmas and New Year’s, Presidents Weekend.

Pricing does not include New York sales tax.

Yes. We offer transportation to and from our Chelsea location by advance appointment only for an additional $12 each way.

Reservations in advance are highly encouraged during holiday weekends. Reservations can only be made during our normal hours (8:00 am to 8:00 pm).

We ask that any off-peak cancellations be made at least 48 hours prior to the boarding.

During holidays, we require a strict 48-hour notice for any cancellation. All stays not canceled prior to 48 hours will incur a charge for the intended stay.

Please note that we will apply a peak surcharge of $10 per night for boarding and $5 per day of daycare to all listed prices.

We ask that any off-peak cancellations be made at least 48 hours before the boarding.

During peak dates (holidays), we require a strict 48-hour notice for any cancellation. All stays not canceled before 48 hours will incur a charge for the intended stay.

10-pack boarding expires 90 days from purchase.

20-pack boarding expires 180 days from purchase.

All boarding packages are non-refundable.

Dogs

All first time boarders are introduced to fellow guests slowly and carefully to make sure that no problems arise and give them ample time to make new friends.

With certain dogs, we sometimes require a pre-boarding visit to insure compatibility.

New clients are required to submit up-to-date vaccination records.

Cats

Cats are boarded in individual kennels in our cat room. We require vaccinations prior to any boarding.

In the interest of overall harmony, we do not accept dogs with aggressive tendencies, unless prior arrangements are made for one of our separation rooms.

For the safety of our team and other customers, we unfortunately cannot accept dogs that show aggression to people. We will update you in the event we see such behavior and reserve the right to refuse service.

Paws in Chelsea requires up-to-date health and vaccination records. We are happy to contact your veterinarian for your convenience. For more information, please contact us for message or call.

Walks are an additional service and fee which we can accommodate!

One walk / $11

Two walks / $20

Three walks / $30

Private suites are available for an additional $10 per night

Yes! We can administer oral and topical medications. Please alert our staff with all proper instructions at the beginning of your stay.

Yes. We carry in-house food that we can give your pet during their stay at no additional cost. If you would like special food, we can give it to your pet for an additional fee. The food we feed our boarding animals is listed below:

DOGS

Hills Science Diet Adult Chicken and Barley Recipe Dry Dog Food Large Bites

Hills Science Diet Adult Chicken and Barley Recipe Dry Dog Food Small Bites

Hills Science Diet Adult Chicken and Barley Entree Canned Dog Food

*We don’t carry puppy or senior

CATS

Hills Science Diet Adult Turkey & Liver Entree Canned Cat Food

Hills Science Diet Adult Chicken Recipe Dry Cat Food

*We don’t carry kitten or seniors